Shipping Policies

Shipping Policies

  • FedEx & USPS
  • Your merchandise will be shipped directly to your home or business via USPS: Ground Advantage, FedEx: 2-Day, or FedEx: Priority Overnight. Please provide a physical street address to ship to, no P.O. Box address.
  • Generally, orders will arrive 1-5 business days after they are shipped.
  • Shipping rates apply to the Continental United States.
  • Orders to Hawaii, Alaska, Puerto Rico, Canada, and the UK are available; additional shipping charges will apply.
  • If shipping to addresses outside the continental United States, please call 888-262-5642. We will calculate the shipping charges and confirm your acceptance before shipping the merchandise.
  • Once the order has been shipped, if a change of address is required, there will be an additional re-consignment charge.

USPS Ground Advantage is our standard shipping method for all orders.  This method is FREE for all hearing aid orders.  This applies to all orders in the domestic USA, including Alaska, Hawaii, and PO Boxes, as well as overseas territories and military/APO addresses.

USPS Ground Advantage is the ONLY shipping method available for PO Boxes, overseas territories, and military/APO addresses.

Estimated delivery time is 3-7 days.  There may be a few extra days for overseas territories and military/APO addresses.

FedEx 2 Day Express is available for domestic USA physical addresses also, including Alaska and Hawaii.  The charge for this method is a flat rate of $10. 

FedEx Overnight Express is also available for domestic USA physical addresses, including Alaska and Hawaii.  The charge for this method is a flat rate of $25.

FedEx will deliver on Saturdays.  Orders received by the cutoff time on Friday will be delivered on Saturday (for FedEx Overnight) or Monday (for 2 Day Express).  

FedEx Express shipping (both options) is NOT available for PO Boxes, overseas territories, and military / APO addresses.

FedEx and USPS do not deliver on Sundays or major holidays as well as some postal holidays (USPS).  Please keep this in mind when thinking about your shipping options.

FedEx International handles all Canadian and rest of world orders.

For Canada, the shipping charge is a flat $20.  Estimated delivery time is 3-7 business days.

For the rest of the world, the shipping charge is a flat $25.  Estimated delivery time is 5-10 business days. 

FedEx will not deliver on weekends or major holidays on Canada / international shipments.

FedEx will also handle the shipping AND delivery of the order for Canada / international shipments.  It does NOT hand off the package to the local post office for final delivery to the customer.  All tracking information on these shipments can be found on fedex.com

If there are any customs duties levied on Canada / international shipments, the customer is responsible for payment.

All domestic accessory orders (tubes, tips, batteries, etc.) will ship via USPS Ground Advantage with a flat shipping charge of $5.

For all orders, if a customer provides an incorrect or undeliverable address, a new order may be required.  

If the customer provides an incorrect address, and the order is delivered, then the customer will need to attempt to contact the resident at the incorrect address in order to secure his/her order.  If the customer is unable to secure the order, he/she will need to place a new order with a correct address.

If the customer provides an incorrect or undeliverable address, and the order is returned to Analog Hearing Aids, then Analog Hearing Aids will reship the order to the customer at a correct address.  The customer will not need to place a new order; however, the customer will need to pay an additional shipping charge to cover the error.

All shipping charges are non-refundable.

All hearing aid orders originate from our warehouse in Detroit.  Severe weather or other factors (system outages, natural disasters, etc.) may impact estimated delivery times.

Call Now Button